Terms of Service

About us

Kaaya operates this online store at kaaya.world. By visiting or ordering from our store, you agree to these terms.

Orders

When you place an order, we may contact you by phone or WhatsApp to confirm it. We may cancel an order if we cannot reach you, if the details you gave are wrong or incomplete, or if a product is out of stock.

Prices

All prices are in UAE dirhams (AED). Prices and offers may change without notice. The price you see when you place your order is the price you pay.

Payment

All orders are paid in cash on delivery. Please keep the exact amount ready when your order arrives.

Delivery

We deliver across the UAE. Delivery times and charges are explained in our Shipping Policy.

Returns and refunds

Returns and refunds are covered in our Refund Policy.

Product information

We try to show our products and descriptions as accurately as possible. Colours and appearance may differ slightly because of screen settings.

Your responsibilities

Please give a correct name, phone number and address when you order. Do not misuse the store or use it for anything unlawful.

Limitation of liability

To the extent allowed by law, Kaaya is not responsible for indirect losses arising from the use of our products or store.

Changes to these terms

We may update these terms from time to time. The version on this page is the one that applies.

Contact us

WhatsApp: +92 314 6636625
Email: kaaya.businesss@gmail.com
Available: 9 AM to 10 PM (UAE time)